Banfield Pet Hospital Introduce
Introduction / Overview
For many pet owners in Maryland, especially those residing in and around Olney, finding veterinary care that is both accessible and offers comprehensive services is a top priority. Banfield Pet Hospital in Olney, MD, stands as a well-known option for routine and preventative pet healthcare. As part of a larger national network, this Banfield location leverages established protocols and a commitment to preventive medicine to help pets lead healthier, happier lives. Their core philosophy centers around proactive care, aiming to prevent illnesses before they become serious issues, which can ultimately lead to better outcomes and potentially lower long-term costs for pet parents. From vaccinations and routine check-ups to dental care and diagnostic services, Banfield Pet Hospital in Olney provides a broad spectrum of veterinary services designed to meet the ongoing needs of dogs and cats. They strive to create a welcoming and attentive environment where both pets and their owners feel comfortable and cared for. For Maryland families looking for a structured approach to pet wellness, often supported by their popular Optimum Wellness Plans, Banfield Pet Hospital offers a convenient and dedicated option right in their local community.
Location and Accessibility
Banfield Pet Hospital in Olney is conveniently situated at 18163 Village Center Dr, Olney, MD 20832, USA. This location places it squarely within the Olney Village Center shopping mall, making it highly accessible for residents of Olney and surrounding areas in Montgomery County. Its proximity to the intersection of Olney Sandy Spring Road and Georgia Avenue ensures easy navigation for visitors, whether they are coming from within Olney or from nearby communities. The mall setting provides ample parking, which is a practical benefit for pet owners, especially when transporting their animals for appointments. The ease of access helps reduce the stress often associated with veterinary visits, allowing pet parents to get their companions the care they need efficiently. This strategic placement underscores Banfield Pet Hospital's commitment to being a readily available resource for the local Maryland pet community.
Services Offered
- Comprehensive Exams and Preventative Care: Regular nose-to-tail examinations, tailored vaccination programs, and early disease detection, emphasizing proactive health management. These are often included as part of their Optimum Wellness Plans.
- Parasite Control: Screening and treatment plans for internal and external parasites (fleas, ticks, heartworms), along with multiple options for prevention.
- Dentistry and Oral Care: Professional dental cleanings to support oral health, and in many locations, dental extractions and other oral surgical procedures.
- General Surgery: Including routine spay and neuter procedures, as well as soft tissue surgeries, with anesthesia and monitoring.
- Diagnostic and Imaging Services: Utilizing methods such as comprehensive exams, in-house laboratory services for blood work and other tests, and radiology (X-rays) to diagnose and treat illnesses or underlying injuries.
- Nutrition Advice: Guidance on balanced diets suitable for a pet's life stage, lifestyle, and specific health conditions.
- Orthopedic Evaluation and Treatment: Assessments of the musculoskeletal and neurological systems to identify structural issues in bones, joints, ligaments, or tendons.
- Behavior Evaluation: Help in decoding pet behavior potentially related to medical concerns, and advice on resources for behavioral issues.
- Coat and Skin Care Treatment: Assessment of abnormalities, diagnostic plans, and suggested treatments for various skin and coat conditions.
- Microchipping: Offering microchip implantation for permanent identification, greatly increasing the chances of reuniting lost pets with their owners.
- End-of-Life Services: Providing compassionate discussions and options for end-of-life care, including in-office euthanasia.
- Virtual Care Options: Access to virtual visits with the local veterinary team and 24/7 access to Vet Chat™ with a real veterinary professional, often included with Optimum Wellness Plans.
- Pharmacy Options: Convenient access to necessary medications.
Features / Highlights
- Optimum Wellness Plans (OWP): A key highlight of Banfield is their OWP system. These year-long, budget-friendly preventive petcare packages bundle routine services like unlimited office visits, comprehensive exams, vaccinations, and diagnostic testing, helping pet owners manage costs and ensure consistent preventative care. As one OWP user states, "I love the so much. It truly pays for itself after a couple visits."
- Highly Welcoming and Attentive Staff: Customers consistently praise the team for their welcoming and attentive nature. One review mentions, "Dr. Moore and her team are amazing! They are so welcoming and attentive. They make you and your pet feel like family!" Another highlights, "Excellent Staff! Ashley was very informative and attentive with the financial details & insurance plan. She found the best fit for us and answered all of questions/concerns. Laura the nurse super gentle and sweet with our cat, she was able to grab our cat without him freaking out. Dr. Jones was quick & efficient."
- Compassionate and Gentle Handling: The staff's ability to handle pets gently, even those who might be stressed, is a standout feature. "Laura the nurse super gentle and sweet with our cat, she was able to grab our cat without him freaking out," illustrates their compassionate approach.
- Focus on Preventive Care: Banfield's model is strongly geared towards preventive care, aiming to keep pets healthy and detect issues early, which aligns with the desires of many responsible pet owners in Maryland.
- Efficient and Professional Service: Despite potentially high patient volume, the team strives for efficiency, as noted by a client: "Dr. Jones was quick & efficient." This ensures timely care delivery.
- Clear Communication on Financials: The team, including staff like Ashley, is noted for being "very informative and attentive with the financial details & insurance plan," helping clients understand costs and options clearly.
- Convenience of a National Network: Being part of the Banfield network offers benefits like access to pet medical records across over 1,000 locations nationwide and virtual care services, adding a layer of convenience for pet owners who might travel or move.
Contact Information
Address: 18163 Village Center Dr, Olney, MD 20832, USA
Phone: (301) 570-4160
Conclusion: Why this place is suitable for locals
For pet owners in Olney, Maryland, and the surrounding communities, Banfield Pet Hospital offers a compelling option for their furry family members' healthcare needs. Its accessible location within the Olney Village Center makes visits convenient, easing the logistical burden of getting your pet to the vet. What truly sets this Banfield location apart and makes it highly suitable for locals is its dedicated focus on preventive care, coupled with an exceptionally welcoming and attentive team. The emphasis on their Optimum Wellness Plans provides a structured and often cost-effective way for Maryland residents to ensure their pets receive consistent, proactive care, including unlimited office visits, essential vaccinations, and vital diagnostic tests, helping to manage both health and budget. As highlighted by numerous positive reviews, the staff, including skilled veterinarians like Dr. Moore and efficient nurses like Laura, create an environment where pets are treated with genuine gentleness and compassion, even those who might typically become anxious during vet visits. The clear and informative communication regarding financial details, as praised in a review, also offers transparency and peace of mind to pet parents. While some larger corporate veterinary practices may face general criticisms regarding various aspects of their operations, the specific positive feedback for the Olney location points to a strong, caring team dedicated to serving the local community. For Maryland pet owners seeking a veterinary partner that offers structured wellness programs, compassionate handling, efficient service, and transparent financial discussions, Banfield Pet Hospital in Olney provides a reliable and accessible choice for maintaining their pets' long-term health and happiness.
Banfield Pet Hospital Services
Veterinarian
- Behavior Evaluation
- Blood Tests
- Canine Dna Test
- Cat Dog Services
- Coat and skin care treatment
- Comprehensive Exams
- Comprehensive exams
- Deworming
Banfield Pet Hospital® offers Deworming. Deworming is the administration of medication to eliminate internal parasites (such as roundworms, tapeworms, and hookworms) from an animal's body.
- Digital Radiography
- Digital radiography
- Drop Off Services
- Ear Care
- Feline Leukemia
- Gastrointestinal Illness
- Gastrointestinal illness diagnosis and treatment
Gastrointestinal illness treatment at Banfield Pet Hospital® starts with identifying the underlying cause – which can range from dietary issues to infections – and then providing appropriate therapy such as diet changes, fluid therapy, or medication.
- General Dentistry
- General Surgery
- General Veterinary Practice
- General dentistry
All Banfield Pet Hospital® locations offer basic dental care for pets. This may include professional cleanings, dental examinations, or oral surgeries to maintain oral health and prevent diseases.
- General surgery
Surgery is a broad category in veterinary medicine. At Banfield Pet Hospital ®, surgeries may include routine spaying and neutering to common operations, performed to address health issues or injuries in animals.
- In-House Lab Diagnostics
- In-House Pharmacy
- In-house laboratory diagnostics
- Individual Treatment
- Joint Health
- Kitten Packages
- Laboratory Diagnostics
- Medical Therapy
- Microchipping
At Banfield Pet Hospital®, we provide microchipping for pets. This process involves inserting a chip under the pet's skin, with a unique ID that can help reunite lost pets with their owners.
- Mobile Appointment
- Nutrition Advice
- Nutrition advice
- Online Vet
- Orthopedic evaluation and treatment
- Parasite Control
- Parasite control
Parasite treatment at Banfield Pet Hospital® may involve administering medication to eradicate and prevent parasites, such as fleas, ticks, and worms, that infest or infect animals.
- Pet Health Advice
- Pet Healthcare
- Pet Hospital
- Pet Prescription
- Preventive Health Services
- Skin Issues
- Snap Tests
- Spaying And Neutering
- Spaying and neutering
At Banfield Pet Hospital®, spaying (for females) and neutering (for males) are surgical procedures performed under anesthesia. These procedures can help prevent unwanted breeding and may reduce the risk of certain cancers and behavioral issues in pets.
- Special Diet
- Vaccinations
Vaccinations are available at Banfield Pet Hospital®. Administering vaccines is a preventative health care measure that can help protect pets against various diseases, such as rabies, distemper, and parvovirus.
- Vet Advice
- Veterinary Appointments
- Veterinary Healthcare Services
- Veterinary Visit
- X-rays
Banfield Pet Hospital® is equipped with X-ray equipment. Veterinary X-rays are diagnostic tools used to view an animal's bones, organs, and internal structures, which can help when diagnosing injuries or illnesses.
Banfield Pet Hospital Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
18163 Village Center Dr, Olney, MD 20832, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1Dr. Moore and her team are amazing! They are so welcoming and attentive. They make you and your pet feel like family! Been twice already and can't imagine taking my fur baby to anyone else!
May 22 · Rel AustinExcellent Staff! Ashley was very informative and attentive with the financial details & insurance plan. She found the best fit for us and answered all of questions/concerns. Laura the nurse super gentle and sweet with our cat, she was able to grab our cat without him freaking out. Dr. Jones was quick & efficient.
April 18 · Cindy CanalesOur rescue dog had heartworm and we followed the instructions Dr. Moore gave us with regards to her care. We did the antibiotics and made the vaccination appointment as her next step. They confirmed her appointment a day prior but the morning of we were called asking why our dog wasn't there because they wanted to monitor her. They failed to provide us with this info on multiple times. So I took off work and brought her in. I spoke with the "manager" Jackson who proceeded to tell me that it was my fault if I didn't ask what they required and when I attempted to ask a follow up he made a comment to the effect "it is your dog so it is your responsibility to ask the questions. If you don't care enough about your dog we will not take responsibility for what happens." Upon pickup we were told that the staff isn't trained on how to confirm appointment for vaccines and this has happened before..
April 08 · jeff rosenbaumIf I could rate this location more than 5 stars I would! We had a scare with my pup last night and were recommended to follow up with primary care. After his brother died suddenly, we were eager to be seen and were able to secure an appointment at Banfield in Olney the next day.Our pup didn't have any insurance or wellness plan and we were really unfamiliar with the whole thing. We made sure that we would enter the conversation guarded and not buy anything we didn't need, but this was 100% unnecessary.We saw Dr. Dluehosh and Alexia and Mandi. Dr. Dluehosh was extremely patient and answered every single one of my million questions, advising me carefully on what was best for my pup while also trying to make sure that I didn't spend a fortune unless it was absolutely necessary.Alexia also spent so much of her time talking to me about my pup, the various plans, and all the hypothetical scenarios I was cooking up.To say I was anxious before the appointment is an understatement. I left more relaxed than ever -- about my wallet and my pup's health because of the wonderful service that we received here.Not only were they amazing with me, but they were so nice with my pup! Benji was cowering in the corner when they first came in, as he usually does, and I was a bit worried when they took him back for his full work up (EKG, X-ray, vaccine, bloodwork, etc.). When he came back in the room you would've thought not a thing had happened to him.Lastly, the front desk staff (Kat and Jackson) were warm, welcome, and were the cherry on top of an already wonderful experience.Banfield Olney took care of me and my pup from the moment we walked in to the moment we left. I highly recommend!
March 07 · Julie NguyenOverall Banfield is a HORRIBLE and Rip-off Veterinary service. Inconsistant care and different doctors every time. Never take two minutes to review pet medical information before opening their mouths to suggest care. They always act rushed and always scam you out of money for medication refills. My dog has had a chronic ear infection since he was a baby. Everytime I inquire about ear flush to manage the yeast build-up, I’m always told to pay $50 for an ear swab EVEN THOUGH IT’S THE SAME RESULT EACH TIME. Nothing has changed since he was a puppy and he’s 8 now and they insist on charging me everytime. Did some research and found more extensive pet insurance options such as EMBRACE that reimburses for medical care and expenses. Just a few more dollars than Banfield (who doesn’t cover XRays or Cancer treatments btw) and my Golden Retriever has better health insurance than crappy Banfield. Good Riddance. I highly suggest people to research other Vet Insurance options for their pets. Banfield is a rip-off.
March 25 · JASMINE SANCHEZ
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