Crest Hill Cat and Dog Introduce
For pet owners in Illinois, finding a veterinary clinic that combines professional medical expertise with a truly compassionate and welcoming approach is essential. Crest Hill Cat and Dog, located in Crest Hill, is a standout choice for those seeking comprehensive and caring services for their animal companions. This clinic is more than just a place for check-ups and treatments; it is a community of dedicated professionals who prioritize the well-being and comfort of every animal. Their philosophy is built on creating a positive experience for both pets and their owners, transforming what can often be a stressful visit into a smooth and even enjoyable one.
The moment you step into the Crest Hill Cat and Dog clinic, you can sense the dedication to creating a calm and reassuring atmosphere. The team understands that pets can be anxious, and they employ thoughtful techniques to alleviate that stress. As one client shared, a veterinarian, Dr. Noyes, came into the room with "a mat of cream cheese for our dog that needed shots." This simple act of kindness and foresight made a "sometimes unpleasant experience" into a "great experience for all of us." This level of personal, empathetic care is a hallmark of the clinic’s approach and is a significant reason why so many pet owners in the Crest Hill area trust their beloved companions to this team.
Crest Hill Cat and Dog is a one-stop-shop for a wide array of veterinary needs. From routine preventative medicine to emergency care and complex surgical procedures, the clinic is equipped to handle it all. The on-site veterinary pharmacy adds a layer of convenience, making it easy to get your pet's prescriptions filled without an extra trip. Furthermore, the clinic is dedicated to making its services accessible to a broader community. Their commitment to offering low-cost spay/neuter services demonstrates a deep understanding of responsible pet ownership and a desire to help more animals in Illinois. This combination of comprehensive services and a commitment to community well-being makes the clinic a valuable resource for pet owners.
Another unique and important feature of Crest Hill Cat and Dog is its inclusive and welcoming environment. The clinic is publicly listed as "LGBTQ+ friendly," which signals a commitment to creating a safe and respectful space for every member of the community. This dedication to inclusivity is a reflection of the clinic’s core values and its mission to provide compassionate care to all. This kind of open and accepting atmosphere contributes to a sense of comfort and trust, which is a critical part of the human-animal-veterinarian relationship. The positive energy and caring interactions, as highlighted by a client who overheard a tech say, "He has a good dad! Boy oh boy did my heart melt," are what truly make this clinic a special place.
Crest Hill Cat and Dog is conveniently located at 2350 Copper Ct, Crest Hill, IL 60403, USA. This location makes it easily accessible for residents of Crest Hill and the surrounding communities.
The clinic is dedicated to providing a welcoming and accessible environment for all clients. The facility features a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These amenities demonstrate a commitment to serving every member of the community. Appointments are required or recommended for all visits, ensuring that each pet receives the dedicated time and attention it needs. You can drop off your pet at a scheduled time for certain procedures, which adds another layer of convenience.
Crest Hill Cat and Dog provides a comprehensive range of veterinary services, addressing the diverse needs of feline and canine patients. Their state-of-the-art facilities and experienced team allow them to offer advanced care in a variety of fields.
Key services available at the clinic include:
- Preventative Medicine: Routine check-ups, vaccinations, and other preventative measures to ensure long-term health.
- Spaying and Neutering: Offering low-cost spay/neuter services for both cats and dogs.
- Surgical Procedures: A wide variety of surgical services, including abdominal explorations, amputations, tumor removal, and pyometra surgery.
- Advanced Surgical Techniques: Specialized procedures like Cherry Eye Surgery, Cystotomy (Bladder Stone Removal), Enucleation, FHO (Femoral Head Ostectomy), Hernia Repairs, Laceration Repair, Luxating Patella, and TPLO (Tibial Plateau Leveling Osteotomy).
- Dental Care: Comprehensive pet dentistry with teeth cleaning/extractions, dental radiography, and digital dental radiograph.
- Emergency Services: A fully equipped emergency veterinarian service for unexpected health crises.
- Behavior & Training: Guidance and resources for pet behavior and training needs.
- Therapeutic Laser Therapy: A modern treatment for pain management and faster healing.
- Pocket Pet Care: Specialized care for smaller, non-traditional pets.
- Veterinary Pharmacy: An on-site pharmacy for convenient refill prescriptions.
Crest Hill Cat and Dog has earned a strong reputation in the Illinois community through a combination of professional expertise, compassionate care, and a truly welcoming environment. The positive feedback from clients highlights the clinic's unique strengths.
Here are some of the standout features and highlights:
- Compassionate & Patient Staff: The team’s use of techniques like cream cheese mats to make shots easier and their genuinely caring attitude towards pets is a hallmark of their service.
- Comprehensive Surgical Expertise: The clinic offers a wide range of advanced surgical procedures, providing a one-stop solution for complex medical needs.
- Accessible and Inclusive: The facility is wheelchair-accessible and proudly LGBTQ+ friendly, creating a safe and welcoming space for all.
- Convenient Services: With services like emergency care, an on-site pharmacy, and a drop-off option for procedures, the clinic makes pet care as easy as possible for owners.
- Affordable Spay/Neuter: The low-cost spay/neuter program demonstrates a commitment to community welfare and responsible pet ownership.
- Positive Experience: The clinic focuses on making the entire experience—from scheduling to the visit itself—quick, easy, and stress-free for both pets and their owners.
For more information or to schedule an appointment for your pet, you can contact Crest Hill Cat and Dog using the following information:
Address: 2350 Copper Ct, Crest Hill, IL 60403, USA
Phone: (815) 744-3540
Choosing a veterinarian is a decision that deeply impacts your pet's health and your own peace of mind. The testimonials from real clients offer a clear and compelling picture of why Crest Hill Cat and Dog is a top choice in the Illinois region.
One review praises the clinic for its thoughtful approach, describing a wonderful first visit where the dog received a cream cheese mat to make shots easy. The client states, "What a way to make a (sometimes) unpleasant experience for us and the dog, a great experience for all of us." This reflects a clinic that is not only competent but also genuinely concerned with the emotional well-being of its patients.
Another client's review highlights the efficiency and kindness of the staff. The experience was described as "quick and easy," with the entire staff being "friendly and helpful." The most heartwarming moment, however, was when the client overheard a tech say, "He has a good dad! Boy oh boy did my heart melt." This small, genuine comment is a powerful testament to the sincere love and respect the staff has for animals and their owners. It shows that the team at Crest Hill Cat and Dog sees the love you have for your pet and treats it with the same reverence.
Ultimately, what is worth choosing is a veterinary clinic that treats you and your pet with the respect and care you deserve. Crest Hill Cat and Dog embodies this ideal, combining professional expertise, a wide range of services, and a truly compassionate and welcoming heart. For any pet owner in the Crest Hill area, this clinic is an outstanding choice for their animal's health and happiness.
Crest Hill Cat and Dog Services
Veterinarian
- Abdominal Explorations
- Amputation
- Behavior & Training
- Cat & Dog
- Cat Spay/ Neuter
- Cherry Eye Surgery
- Cystotomy (Bladder Stone Removal)
- Dental Cleaning/Extraction
- Dental Radiography
- Dental cleaning and extraction
- Digital Dental Radiograph
- Dropping Off
- Enucleation
- FHO (Femoral Head Ostectomy)
- Hernia Repairs
- Laceration Repair
- Low Cost Spay/Neuter
- Luxating Patella
- Mass Removal
- Pet Health
- Pocket Pets
- Preventative Medicine
- Pyometra
- Refill Prescriptions
- Scheduled Appointments
- Spaying and Neutering
- Surgical Procedures
- TPLO (Tibial Plateau Leveling Osteotomy)
- Teeth Cleaning
- Therapeutic Laser Therapy
- Tumor Removal
Crest Hill Cat and Dog Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Crest Hill Cat and Dog Photos










Crest Hill Cat and Dog Location
Crest Hill Cat and Dog
2350 Copper Ct, Crest Hill, IL 60403, USA
Crest Hill Cat and Dog Reviews
compassionatequestionsfurdeskspayedcleanadoptedfacilitytechcheck
★ 5★ 4★ 3★ 2★ 1We just had our first visit here and it was wonderful. We met Dr Noyes, who was lovely. She was kind and competent, she came in carrying a mat of cream cheese for our dog that needed shots. Everything was super easy because the dog was so happy with the mat of cheese cream, she barely knew she was getting shots!! What a way to make a (sometimes) unpleasant experience for us and the dog, a great experience for all of us.
July 26 · Paula ToomeyI have to say that the whole experience was quick and easy. Entire staff was friendly and helpful. 3-year rabies update and a nail clipping, the staff needed my assistance which was no problem.Whilst holding and comforting my dog I overheard a tech say.He has a good dad! Boy oh boy did my heart melt.Anyways the experience was a "5" out of 5
June 24 · David Soutar4 dogs & 6 cats over 15 years with clinic. Since Covid, staff is increasingly entitled, rude & disrespectful even in aftermath of unexpected traumatic cat euthanasi. What's worse- owners Walley & Ling enabled this behavior, causing it to worsen by not addressing the unprofessional, rude behavio. requested to speak with both numerous times. neither returned my requests. Maybe they'll read my concerns now. sad that neither owner could make time to call, after all of the years, tears, & tens of thousands of dollars spent hereOne of many never addressed by ownership: I called requesting anti nausea tabs for vomiting sr cat who was seen multiple times. Dr Ling filled a script for injectable med. cannot give cat injections, needle broke off just days prior. I left work early, not knowing it was injectable, thinking it was tabs, to pick up script before closing. On arrival, receptionist Cindy (most rude, disrespectful) charged $60 to my debit card, as I remarked "this is expensive for tabs". Tech then delivered injectable med in a bag. I stated I could not give my cat injections & had asked for tabs. I reiterated I left work early, risked boss's anger, to pick up meds before clinic closed. Tech began arguing, insisting I had given cat injections before. She then pulled up entry on my records, from 5 years ago, saying I'd picked up injectable during Covid. Entry was wrong, I brought cat in & tech gave injection. This tech accused me of lying, refused to call Dr Ling, who left for the day. Cindy refused to remove the $60 charge, insisting it'd be a credit on accnt. advised to take my cat to ER & left with no med. Dr ling never called, if she was even given message. Later, brought same cat (who'd been seen in clinic for 10+ years) in for breathing issues. Dr Walley squeezed cat in. Things took a turn for the worse, cat euthanized on table in back as I held his face in my hands. receptionist was as I stood crying to pay for the service. I was trying to answer frantic phone calls from my son regarding the sudden death & receptionist rolled her eyes, impatiently waited as I pulled myself together. most recent occurrence with Cindy & staff: called to have thyroid med compounded & refilled for my disabled son's cat, just in office w/Ling few days prior ($200 bill). friend drove my disabled son because I had a hip replacement a few days prior. called back 3 days later when I didn't hear back. 5-7 day turn around for compounded med. Cindy answered. asked about status of refill, repeatedly stated she'd email the request to the person sitting next to her "at some point". I called Wedgewood, who put request inonline system for Crest Hill to ok, as this sr cat had stopped eating, repeatedly vomiting after $2,000 lab. Could not stop compounded thyroid med cold turkey because of abhorrent behavior of office staff. I was targeted here by the receptionists as owners never speak directly with clients.I called Crest Hill to let them know Wedgewood had put the request in. I also asked to speak with Dr Ling, who never returned my call.Instead, a week later, I received an early morning call from a receptionist who stated "I was bullying her during my advocacy for my cat's medication refill" I requested to speak with Dr Walley once again. She hung up while I was still speaking. Instead of calling me, as expected, Dr Walley had the staff email medical records, claiming my pets could no longer be seen. The records were not needed. except for the last office visit, I always have pet recs emailed. I found another vet clinic after the last unprofessional, abusive encounter of the Wedgewood refill. wanted to speak with Walley or Ling as to why I was leaving. But instead, neither could call a long time client. Instead they chose to hide and not have the conversation I had been repeatedly requesting.
August 29 · DebraGreat clinic! The Drs are all very knowledgeable yet able to convey their expertise in everyday terms. The vet techs are all great with our dogs and you can tell they really enjoy their jobs. The front desk personnel are always very helpful. Even if they weren’t located just down the road, I’d still drive many more miles for their service.
May 08 · John TrindleWonderful caring staff! ❤️ called last minute recently. My pup was pretty sick! They squeezed me in. I was so impressed with the vet we saw. She was amazing! Crest Hill Cat and Dog clinic Rocks!
March 25 · Sherri Donahue
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