PetMedic Urgent Care Vet Clinic - Burlington Introduce
For pet owners across Massachusetts, the sudden onset of an illness or injury in a beloved companion can be incredibly stressful. While not every situation warrants an emergency room visit, waiting for a regular veterinarian appointment isn't always an option either. This is precisely the gap that PetMedic Urgent Care Vet Clinic in Burlington, MA, aims to fill, offering a crucial middle ground for pet parents seeking prompt, compassionate, and expert care for non-life-threatening conditions. This article will provide a clear, engaging, and informative overview of what makes PetMedic Urgent Care Vet Clinic - Burlington a vital resource for the Massachusetts pet community, consistently delivering outstanding service when it matters most.
PetMedic Urgent Care Vet Clinic was founded by an experienced emergency veterinarian, Dr. Nir Ben-Ari, who recognized the need for a service that could manage urgent but not critical cases, thereby alleviating pressure on overwhelmed emergency hospitals and complementing family veterinary practices. Their mission is to provide accessible, high-quality, and timely veterinary urgent care with a strong emphasis on warmth, honesty, and compassion. They are committed to creating a welcoming and comfortable environment where both pets and their owners feel supported, especially during anxious times. The team, including highly praised professionals like Dr. Valiant and staff members such as Jenna, strives to make every visit as stress-free as possible, offering transparent pricing and clear communication, ensuring pet owners are fully informed every step of the way. For Massachusetts residents, PetMedic provides peace of mind, knowing there’s a trusted place to turn when urgent pet health concerns arise.
PetMedic Urgent Care Vet Clinic - Burlington is conveniently located at 112 Burlington Mall Road, Burlington, MA 01803, USA. This strategic location in Burlington offers excellent accessibility for pet owners not only within Burlington but also from surrounding towns across Middlesex County and other parts of Massachusetts. Situated near the Burlington Mall, the clinic is easy to find, with ample parking typically available, which helps reduce stress during what can already be an anxious time for pet owners. The clinic’s modern facilities are designed to be welcoming and accessible, including wheelchair-accessible entrances, restrooms, and parking, ensuring that all pet owners can comfortably bring their companions for care. Its central position makes it a convenient and reliable option for prompt veterinary attention for a wide segment of the Massachusetts pet-owning population.
PetMedic Urgent Care Vet Clinic - Burlington specializes in providing immediate medical attention for a wide range of non-life-threatening conditions that require prompt veterinary care. They bridge the gap between routine veterinary appointments and critical emergency situations. Their services include, but are not limited to:
Urgent Medical Assessments: Evaluation and treatment for conditions such as allergic reactions (hives, swelling), bite wounds, blood in urine or stool, coughing (without respiratory distress), diarrhea and/or vomiting, ear issues (infections, abscesses), eye issues (infections, squinting, discharge).
Minor Injuries and Lacerations: Treatment for cuts, scrapes, minor wounds, limping, lameness, or difficulty walking (without suspected severe trauma).
Skin Issues: Diagnosis and treatment for hot spots, rashes, skin allergies, and infections.
General Malaise: Addressing symptoms like loss of appetite, dehydration, lethargy, fever, hiding, or generally "not feeling well."
Parasite Concerns: Diagnosis and treatment for fleas, ticks, and other parasites.
Diagnostic Imaging: On-site digital radiography (X-rays) and point-of-care ultrasounds to aid in rapid diagnosis.
In-House Laboratory Services: Basic laboratory tests to help quickly assess a pet's condition.
Pain Management: Addressing acute pain related to injuries or illnesses.
End-of-Life Assessment and Euthanasia: Providing compassionate support and a peaceful environment for pets and their families during the difficult decision of humane euthanasia.
Advanced Surgical Services: The Burlington location also offers advanced orthopedic and soft tissue surgical services, typically on Mondays, performed by a traveling surgeon (Dr. Steven Fish). These are reserved for stable patients that can be discharged the same day, with a consultation required prior to scheduling. Examples include Cruciate Ligament Repair, Femoral Head Osteotomy, Patella Luxation, various mass removals, and procedures for Brachycephalic Syndrome.
For life-threatening emergencies (e.g., severe trauma, uncontrolled bleeding, seizures, difficulty breathing, ingestion of poisons, collapse), PetMedic would typically stabilize the pet and then recommend transfer to a 24/7 critical care emergency hospital.
PetMedic Urgent Care Vet Clinic - Burlington consistently earns high praise for several distinguishing features that make it a preferred choice for Massachusetts pet owners:
Exceptional Staff and Compassionate Care: Numerous reviews highlight the team's "professionalism, understanding," "compassion and empathy." Staff members like Jenna are singled out for being "very caring and kind," providing transparent answers to financial and health questions. Dr. Valiant is praised for "performing a thorough exam, answers to all my questions and deeper insight into underlying causes." This consistently positive interaction makes a significant difference during stressful times.
Transparent Pricing and Options: A recurring highlight is the clinic's commitment to "transparent with pricing and gave options." This honesty alleviates a major source of stress for pet owners during urgent situations, allowing them to make informed decisions without financial surprises.
Comfort-Focused Environment, Especially for End-of-Life Care: The clinic excels at creating a supportive atmosphere. For families facing euthanasia, they provide a "very nice room with a comfortable bed" and allow pet owners "as much time as I needed to say goodbye" without feeling rushed. This empathetic approach during "one of the most traumatic point in my life" is deeply appreciated.
Prompt and Efficient Service: As an urgent care clinic, their ability to provide "same-day appointments online" and deliver quick care for pets like "Boots" is a critical feature, reducing anxiety for owners who can't wait for a regular vet appointment but don't need a full emergency hospital.
Experienced Team: The clinic is staffed by veterinarians with extensive experience, often in emergency medicine, ensuring a high level of expertise in urgent care situations.
Advanced Surgical Services Available: The inclusion of advanced orthopedic and soft tissue surgical options with a traveling surgeon (Dr. Steven Fish) expands the range of care available, providing a convenient solution for certain non-emergency surgical needs.
Complementary to Primary Vets: PetMedic is designed to work in conjunction with a pet's regular veterinarian, providing care when the family vet is unavailable and ensuring continuity of care by sharing records.
To contact PetMedic Urgent Care Vet Clinic - Burlington for urgent pet care needs, or to learn more about their services, please use the following information:
Address: 112 Burlington Mall Road, Burlington, MA 01803, USA
Phone: (781) 205-1097
Email: [email protected]
Their hours are designed to cover times when many primary vets might be closed:
Monday - Friday: 10:00 AM - 08:00 PM
Saturday - Sunday: 10:00 AM - 07:00 PM
They encourage calling ahead or booking a same-day appointment online for convenience.
For pet owners across Burlington and the wider Massachusetts region, PetMedic Urgent Care Vet Clinic - Burlington stands out as an exceptionally suitable and vital resource for their pet's health needs. Its core value lies in expertly filling the crucial gap between routine veterinary care and critical emergency services, providing prompt attention for non-life-threatening concerns when your regular vet might be unavailable. The glowing testimonials consistently highlight the clinic's defining strengths: a team, including Dr. Valiant and Jenna, that delivers care with unparalleled "professionalism, understanding," and deep "compassion and empathy," even during the most difficult moments like end-of-life care.
The commitment to "transparent pricing" and offering various treatment "options" provides significant peace of mind for Massachusetts pet parents during already anxious times. The ability to book "same-day appointments online" or call ahead for quick assessment reduces stress and ensures timely intervention for your beloved companion. Whether it's a sudden illness, a minor injury, or the need for compassionate euthanasia, PetMedic's blend of expert medical care, state-of-the-art diagnostics, and genuinely caring staff makes it an invaluable asset to the community. For any Massachusetts resident seeking reliable, accessible, and truly empathetic urgent veterinary support, PetMedic Urgent Care Vet Clinic - Burlington is a highly recommended and trusted choice.
PetMedic Urgent Care Vet Clinic - Burlington Photos
PetMedic Urgent Care Vet Clinic - Burlington Location
PetMedic Urgent Care Vet Clinic - Burlington
112 Burlington Mall Road, Burlington, MA 01803, USA
PetMedic Urgent Care Vet Clinic - Burlington Reviews
First emergency for my new cat, Boots, and the team at Pet Medic were outstanding with their professionalism, understanding of my situation and ability to care for my kitty. Jenna, both on the phone and in person, answered all my financial and health related questions with transparency and thoughtfulness speaking from experience as a pet owner. Dr. Valiant was equally as great performing a thorough exam, answers to all my questions and deeper insight into underlying causes. Definitely would come back here for urgent needs in the future— thank you Jenna & Dr. Valiant!
Feb 19, 2025 · Elizabeth DePhilippisPet Medic made me and my beloved cat of 17 years very comfortable as she crossed the rainbow bridge. After testing, the Dr. took time to explain the result and answer all my questions with compassion and empathy. They gave us a very nice room with a comfortable bed and told me I could take as much time as I needed to say goodbye. The team there was wonderful but I would like to specifically thank Jenna who was very caring and kind to me and my cat. They are transparent with pricing and gave options which says a lot about their practice. After putting her to sleep, I was once again able to spend time with her and say goodbye without feeling rushed in any way. Thank you so much for your kindness and empathy during one of the most traumatic point in my life.
Dec 29, 2024 · Orion MartinBrought my dog Rocky in this past Tuesday for limping after he hurt it playing with my sister’s dog. They were SO sweet with him and took the best care of him. They were completely up front with the cost and it was much more affordable than taking him to the emergency vet. The X-rays showed he has a broken foot and they splinted him up with the sweetest little dinosaur cast, sent us home with pain meds and post care instructions and called the next morning to see how he was doing. You can tell they truly care there and as much as I hope to never have to return, I would definitely bring him there again knowing he’s in good hands and would recommend them to anyone. Thank you PetMedic!
Apr 03, 2025 · Janice JuddWe had an emergency and had to put our Ben down. We called and they took us right away. They were all so wonderful to Ben. They made such a hard experience very calming and peaceful. The staff sent a sympathy card to us with notes from all. I would highly recommend them.
Feb 27, 2025 · Luann KonaxisI cannot recommend this place enough!! I took my dog here for an ear infection as his regular vet office was closed due to water main break. I was able to quickly schedule same day online and provide a bunch of info electronically to save time. The tech and vet were AMAZING, asking lots of questions and giving recommendations on exploring an elimination diet since this was not his first ear infection and he fits the profile for food allergies. The $$ I paid is consistent with what I pay at my vet's office which was nice. Lots of parking and the place is as clean as can be. If needed, I will definitely come back. Thank you for caring for Rocko!
Jun 20, 2025 · Linda Winfield
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