Banfield Pet Hospital in Federal Way, WA: Your Partner in Pet Wellness

Banfield Pet Hospital Introduce

In Washington’s bustling communities, our pets are part of the family, and their health is a top priority. Banfield Pet Hospital in Federal Way, WA, is a dedicated animal hospital and veterinarian practice committed to providing comprehensive, preventative, and compassionate care. As a well-established name in pet healthcare, we believe that consistent, high-quality care is the foundation for a long and healthy life for your beloved companions. Our team of skilled veterinarians and support staff is passionate about promoting responsible pet ownership and creating a positive and welcoming experience for every pet that walks through our doors. We offer a full spectrum of services, from routine wellness exams and vaccinations to sophisticated diagnostics and surgical procedures. Our goal is to partner with you to create a personalized treatment plan and ensure your pet receives the best possible care throughout their life. We understand the trust you place in us, and we are dedicated to earning it with every visit.

Banfield Pet Hospital is conveniently located at 31705 Pacific Hwy S, Federal Way, WA 98003, USA, making it a central and accessible option for residents throughout the area. The hospital is committed to providing a comfortable and accommodating experience for all clients, featuring a wheelchair-accessible parking lot for your convenience. We recommend scheduling an appointment to ensure that your pet receives timely and focused attention, though we do our best to accommodate walk-ins when possible. Operating by appointment helps us minimize wait times and provides a calmer environment for both pets and their owners. For any questions, to schedule an appointment, or to inquire about our services, you can reach our team at (253) 946-2725. Our staff is ready to assist you and provide the information you need to prepare for your pet's visit. We strive to be a reliable and trustworthy resource for the community, and we are proud to be an LGBTQ+ friendly practice, fostering an inclusive environment for all.

Banfield Pet Hospital offers a wide array of veterinary healthcare services, covering everything from routine preventative care to medical treatments and surgical procedures. Our comprehensive approach is designed to provide continuity of care, ensuring we can be your pet’s lifelong healthcare partner. Our team is equipped with the latest tools and knowledge to diagnose and treat a variety of conditions. Here is a detailed list of the services we provide:

Animal Hospital services
Behavior advice
Blood Tests and Fecal Exams
Cat Friendly Practice environment
Cats Only services
Coat Care and Coat and skin care treatment
Comprehensive Exams and Physical Exams
Digital Radiography and Ultrasonography
Dog Packages and Puppy Packages
End Of Life Care
Gastrointestinal Illness diagnosis and treatment
General Dentistry and General Surgery
H3n8 Influenza services
Home Visits
Kitten Plans
Medical Grooming
Medical Therapy and Surgical Care
Microchipping
Nutrition Advice and Special Diet guidance
Online Vet services
Parasite Control and Parasite Protection
Pet Health Advice
Petcare Packages and Preventive Health Services
Skin Issues management
Spays and neuters
Treatment Plan development
Vaccinations and Veterinary Healthcare Services
Veterinary Visit scheduling

Banfield Pet Hospital in Federal Way offers several features and highlights that set it apart. The hospital provides a comprehensive range of services, allowing it to function as a one-stop-shop for most of your pet’s health needs, from routine check-ups to advanced diagnostics. We offer specific services like home visits and online vet consultations, providing convenience and flexibility for pet owners. The practice is also recognized as a "Cat Friendly Practice," which means the environment is designed to minimize stress for feline patients. We also have a strong focus on inclusivity and diversity, proudly identifying as LGBTQ+ friendly. This commitment extends to our core values, ensuring a welcoming environment for all. We provide a variety of specialized packages and plans, such as Kitten Plans, Puppy Packages, and Petcare Packages, which make it easier for pet owners to budget for and manage their pet's preventative care. These plans often include comprehensive exams, vaccinations, and other essential services, promoting proactive health management. While every experience is unique, Banfield's structure is designed to offer a consistent and broad scope of care. The hospital has a strong reputation for preventative health and offers a variety of services to support it, from microchipping to parasite control and dental care.

When considering where to take your pet for care in Washington, choosing Banfield Pet Hospital is a decision to partner with a well-established and comprehensive provider. While we acknowledge that there are mixed reviews, which can be the case with any large veterinary practice, the positive feedback points to a key strength: a team that is knowledgeable, professional, and dedicated to the health of their patients. One happy client noted, "This place is really great. They have done everything they said they would with a smile." This speaks to the consistent, high-quality care that many pet owners experience. Another client shared that Banfield makes it easy to take care of their dog, helping their pet be a "healthy happy camper." This highlights the value of our comprehensive pet care packages and the convenience they offer. Our commitment to accessibility and being an LGBTQ+ friendly practice ensures that we provide a welcoming and inclusive environment for all members of the community. We understand that trust is a crucial component of the veterinarian-client relationship, and we are committed to providing the resources and care needed to build and maintain that trust. We encourage all pet owners to make informed decisions and to communicate openly with our staff to ensure the best possible outcome for their pets. By choosing Banfield Pet Hospital, you are opting for a widely recognized veterinary brand that offers a broad range of services, a focus on preventative care, and a dedicated team ready to help you provide the best possible life for your furry, feathered, or scaled family member.

Banfield Pet Hospital Services

Veterinarian
Animal Hospital
Behavior advice
Blood Tests
Cat Friendly Practice
Cats Only
Coat Care
Coat and skin care treatment
Comprehensive Exams
Comprehensive exams
Digital Radiography
Digital radiography
Dog Packages
End Of Life Care
End of life care
Fecal Exams
Feline Leukemia
Gastrointestinal Illness
Gastrointestinal illness diagnosis and treatment
General Dentistry
General Surgery
General dentistry
General surgery
H3n8 Influenza
Home Visits
Kitten Plans
Medical Grooming
Medical Therapy
Medical grooming
Microchipping
Nutrition Advice
Nutrition advice
Online Vet
Parasite Control
Parasite Protection
Parasite control
Pet Health Advice
Petcare Packages
Physical Exams
Preventive Health Services
Puppy Packages
Skin Issues
Spays and neuters
Special Diet
Surgical Care
Treatment Plan
Ultrasonography
Vaccinations
Veterinary Healthcare Services
Veterinary Visit

Banfield Pet Hospital Details

Accessibility
Wheelchair accessible parking lot

Crowd
LGBTQ+ friendly

Planning
Appointment required
Appointments recommended

Banfield Pet Hospital Photos

Banfield Pet Hospital Location

Banfield Pet Hospital

Washington King County Federal Way Pacific Highway South

31705 Pacific Hwy S, Federal Way, WA 98003, USA

Banfield Pet Hospital Reviews

An average rating of ★4.2 from 290 user reviews.

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★ 5★ 4★ 3★ 2★ 1

WARNING!!!!!! DO NOT RECOMMEND!!!! My cat, Gogo, had cancer and was seeing an oncologist. He needed imaging, and since Banfield was his primary care, I decided to follow up there. They found a spot in his imaging, and instead of biopsy-ing it, as I'd asked and as his oncologist instructed, Banfield said the tech went home instead. They told me I'd have to pay for another appointment so they could repeat the imaging and biopsy the spot. I made him another appointment.His usual Banfield vet was not there that day, and the people at the desk didn't seem to know why he was there but assured me they'd get the testing. I foolishly left him there as directed. I meticulously filled out all the paperwork and included his chemotherapy drugs and why he was there.Since Gogo had cancer, he wasn't supposed to get a rabies shot. Gogo had an approved exemption because he had cancer, was indoor only, and was incredibly low risk. I DID NOT CONSENT TO OR REQUEST A RABIES SHOT. When I came to pick Gogo up, they had given him the rabies shot. Even worse, the doctor was utterly dismissive and minimized what she had done. She said to me that 'we didn't know he if had cancer yet, that's why we're doing the biopsy.' Unfortunately, she realized SHE FAILED TO READ HIS CHART AND DIDN'T KNOW HE HAD CANCER AND WAS ACTIVELY ON CHEMO AT THE TIME OF THE APPOINTMENT. I took Gogo home and received a call from Banfield later to let me know they had messed up the biopsy and failed to obtain enough cells for it. They wanted me to bring Gogo back for the same imaging a THIRD time.Afterwards, Gogo developed anemia, which the specialist said could be a side effect or risk of the vaccine, but we'd never know for sure if it was the cause. He went downhill and died.It was dangerous, negligent, and against policy for the Banfield doctor to administer a vaccination without reviewing the patient's chart. If she felt it was indicated, she should have asked the financially and legally responsible party, me, first. I would have told her he has cancer and an exemption. If she didn't trust his chart or me about the validity of such an exemption, she should have consulted the specialist.What she should not have done was administer the shot without determining if it was appropriate and safe. Had she even just asked first, I would have told her he has cancer. Additionally, Banfield charged me for all of this. Although they verbally apologized once they realized they had made a mistake, they took no action to rectify the situation for Gogo or me. They weren't even willing to redo the imaging and biopsy they messed up twice, and I paid for twice, without charging me a third time. Banfield didn't make one mistake in this situation; they made mistake after mistake after mistake.If Banfield could make so many significant mistakes with a cat that had detailed records from multiple specialists, was on chemo at the time of this appointment, and had an owner that was available to take a call had they just bothered to ask, they could make glaringly obvious and dangerous mistakes with your pet too. Please, please reconsider before taking your pet to Banfield. I will never make that mistake again.Edit to Add: I spoke to the manager of this Banfield who apologized and promised to address the situation. I also spoke to Banfield Corporate who apologized and acknowledged the issues. No actual action beyond a discussion was taken to prevent this from occurring again to someone else or to help mitigate what they did to Gogo was taken to my knowledge. When I cancelled Gogo's wellness plan I still had to pay for the remainder of the year.
June 24 · C P
This place is really great. They have done everything they said they would with a smile. I love my dog like one of my kids and this pet hospital makes it easy to take care of him. Unlike some other places that I know. I'm a happy camper. And he's a healthy happy camper. Two thumbs up 👍
April 30 · Nick Showalter
Very friendly staff I loved both of the women that were taking care of my puppy’s first shots, made sure every question I had was answered and all with a big smile! Not a lot of people can work a long day and still wear a sincere smile! I really wish I could remember there names so I can request them every visit! Absolutely amazing service and the best recommendations that would best suit my pet!
April 23 · Angelie Reece
I took my cat today after having issues scheduling at other locations for some eye issues he was having. The staff were so nice and understanding of our situation and squeezed him in even though they were completely booked. Shout out to the receptionist, I didn’t catch her name but she was very sweet to us. Unfortunately, on the trip home he had an accident in his carrier which leaked onto our car seat. Wondering if he was provided a litter box during his stay :( but had a good experience at this location nonetheless.
June 08 · selestials
I have been a Banfield wellness plan member for over 12 years for all 3 if my dogs and I love talking them there. The vets are wonderful, all the staff is very friendly and welcoming. I highly recommend them.
July 09 · Charlene Swindall