Best Pets Animal Clinic Introduce
For pet owners in Kentucky, finding a reliable and caring veterinary clinic is a top priority. In Georgetown, residents have access to a number of options, one of which is Best Pets Animal Clinic. This article is designed to provide a comprehensive and factual overview of this local business, helping users in the Kentucky region learn more about the services and experiences available. We will cover the clinic's location, the range of care it provides, and a summary of what local customers have shared, both positive and negative. The goal is to present a clear picture to assist pet owners in making the best choice for their cherished animal companions.
The bond between Kentuckians and their pets is strong, and the need for a trustworthy veterinary partner is undeniable. Best Pets Animal Clinic plays a role in the Georgetown community by offering medical services for pets. The experiences people have with a clinic can vary, and it is beneficial to consider a wide range of feedback. Some customers have praised the clinic's professionalism and care, while others have expressed concerns about communication and billing practices. This article will present these varying perspectives to offer a balanced view, helping local pet owners to form their own conclusions.
Located at 529 E Washington St, Georgetown, KY 40324, Best Pets Animal Clinic is conveniently situated to serve residents of Georgetown and the surrounding Scott County area. Its position on a main street makes it easy for pet owners to find and access the facility for both scheduled appointments and more urgent needs. The clinic's location ensures that for many in the region, quality veterinary care is within a reasonable driving distance. This accessibility is a key factor for busy families and in situations where time is of the essence.
Best Pets Animal Clinic offers a wide array of veterinary services to address the health and wellness needs of pets at all stages of life. A comprehensive approach is crucial for maintaining a pet's long-term health, and the clinic aims to provide a variety of services under one roof.
Services offered at the clinic typically include:
- Wellness exams and preventative care, such as routine check-ups and vaccinations.
- Treatment for injuries and illnesses. One client noted their dog received successful treatment for an infection.
- Surgical services, including spaying and neutering.
- Dental care to address oral health issues.
- Diagnostic services, which are essential for accurate health assessments.
These services form the foundation of a veterinary practice and are designed to provide a broad spectrum of care for the community's pets.
Customer reviews provide valuable insight into the day-to-day operations and quality of care at Best Pets Animal Clinic. One reviewer shared a positive experience, expressing gratitude for the care and professionalism shown when their dog needed treatment for an infection on short notice while they were camping nearby. The client noted that their dog responded well to the treatment and stated they would consider the clinic for future care, especially since they are looking to relocate to the area.
However, another review detailed a negative experience related to billing and communication. This customer called to schedule a simple anal gland expression for their dog but was surprised to be charged for a full "illness exam" that they did not request. The client believed the vet visit was unnecessary, especially since they had mentioned that the dog’s watery eyes were a known side effect of a medication they had administered. The customer expressed frustration when the office manager initially justified the charge, stating it had been a while since the dog's last visit. The situation was eventually resolved with a credit to the account, but the client decided not to return due to the perceived lack of professional customer service and accountability for the initial scheduling error.
- One client was very satisfied with the prompt and professional care their dog received for an injury, leading to a positive recovery.
- Another client reported a negative experience involving an unrequested "illness exam" and a lack of professional customer service when they tried to resolve the issue.
- The clinic showed professionalism and care when a pet was injured, getting them scheduled and treated quickly.
- Concerns were raised about billing practices and communication regarding services that were not explicitly requested or believed to be necessary.
For those in the Georgetown, KY area wishing to contact Best Pets Animal Clinic, the following information is available:
Address: 529 E Washington St, Georgetown, KY 40324, USA
Phone: (502) 867-0740
The mobile phone number is +1 502-867-0740.
In conclusion, Best Pets Animal Clinic is a local veterinary practice serving the Georgetown, Kentucky, area. Its convenient location and range of services make it an option for pet owners seeking care. The experiences of clients can be mixed, with some praising the clinic's ability to handle urgent situations with care and professionalism. On the other hand, a documented case of dissatisfaction regarding billing and communication highlights the importance of clear communication between a clinic and its clients. For local residents, this information provides a basis for evaluating whether Best Pets Animal Clinic is the right choice for their specific needs, emphasizing the need for pet owners to communicate their expectations clearly and to be aware of the services being performed.
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Best Pets Animal Clinic Location
Best Pets Animal Clinic
529 E Washington St, Georgetown, KY 40324, USA
Best Pets Animal Clinic Reviews
While camping nearby with my pets, my youngest developed an infection due to a recent injury. With little notice, the staff were able to get my dog scheduled and treated. She responded, positively, within a few days. Much thanks for the care and professionalism shown by this provider. As I am looking to relocate to the area, I will definitely keep Best Pets Animal Clinic in mind for the future care of my pets.
Jul 10, 2025 · Matthew BI don’t usually write reviews—especially negative ones—as it’s not in my nature to complain about service. However, I feel compelled to share what happened to me this morning at this vet office.I called yesterday to schedule a simple anal gland expression for my dog. When I arrived today, I was surprised to see the vet performing a full check-up, which I did not request or believe was necessary. Upon receiving the bill, I was shocked to see a $97 charge. This included eye drops that I don’t believe were needed. I had given my dog Trazodone prior to the visit, which often causes watery eyes—a fact I mentioned to the vet.What concerned me most was the charge for an "illness exam," even though my dog was not sick. When I called the front desk, I was told I should have been scheduled for a vet tech visit instead, and the staff member apologized for the scheduling error. She said the office manager would follow up with me.When the office manager called, rather than acknowledging the mistake, she justified the charge by saying it had been since November since my dog’s last visit and that her eyes appeared red. I reiterated multiple times that my dog was not ill, and that as a customer, I should not be charged for a service I didn’t need or request. Eventually, after some back-and-forth, she agreed to credit my account.Unfortunately, the overall experience left a bad impression. What could have been a simple acknowledgment of a mistake turned into excuses and blame-shifting to the front staff. I won’t be returning. The customer service was disappointing, and the situation could have been handled much more professionally
May 30, 2025 · April SmithPhenomenal staff! Came here from another vet who’s priced double. They took the best care of my cane boy when he wasn’t feeling good. 100% worth driving from Lexington and will be making this clinic my routine care for my fur babies. Much love from cane and Amanda
Oct 16, 2024 · Amanda Silva - LamasThe staff and Drs were compassionate and caring! They have taken great care with both my senior kitties as they walked over the rainbow bridge
Jun 25, 2025 · Tonya HallWe do not have a local vet that treats feathered babies. I was very fortunate to find Best Pets in Georgetown about an hour from where I live. Dr. Lacki was wonderful with Gilley and very knowledgeable. They have called to check on him a couple times since his visit. I highly recommend Best Pets Animal Clinic and am very grateful for their help.
Nov 16, 2022 · Cindy Neff
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