Banfield Pet Hospital Introduce
Hello, South Carolina pet parents! When it comes to the health and happiness of our beloved animal companions, choosing the right veterinary care is a decision that weighs heavily on every owner. For those in Greenville and the surrounding areas, Banfield Pet Hospital on Woodruff Road offers a widely recognized option for veterinary services, particularly through their unique approach to preventative care. This article aims to provide a clear, engaging, and informative overview of what you can expect from Banfield Pet Hospital, helping you understand their offerings and determine if they are the right fit for your family's needs.
Banfield Pet Hospital operates as part of a large national network, often located conveniently inside PetSmart stores. Their core philosophy is centered around preventative pet care, aiming to keep pets healthy through proactive measures rather than just reacting to illnesses. They are particularly known for their Optimum Wellness Plans (OWPs), which are designed to make routine veterinary care more accessible and affordable. This model focuses on year-round care, regular check-ups, and vaccinations to help detect and address health concerns early. While the experiences can vary due to the sheer size of their network, the Banfield on Woodruff Road strives to provide quality and attentive health and wellness care for dogs, cats, and small animal patients, with a commitment to promoting responsible pet ownership.
Banfield Pet Hospital is conveniently located at 1125 Woodruff Rd #900, Greenville, SC 29607, USA. This prominent address places it in one of Greenville's busiest and most accessible commercial corridors. Woodruff Road is a major artery, making the hospital easy to find and reach from virtually any part of Greenville and the wider Upstate region, including adjacent towns like Simpsonville, Mauldin, and Five Forks.
Being situated within a PetSmart store offers a unique level of convenience. Pet owners can combine their veterinary visits with pet supply shopping, saving time and simplifying their errands. The plaza typically provides ample parking, which is a significant advantage, especially when transporting pets or during peak hours. This accessible location underscores Banfield Pet Hospital's aim to integrate pet health care seamlessly into the daily lives of South Carolina residents, making it a practical choice for many local pet owners.
Banfield Pet Hospital at Woodruff Road provides a comprehensive range of general veterinary services, with a strong emphasis on preventive care. Their offerings are structured to support the ongoing health and well-being of dogs, cats, and small animals throughout their lives.
- Optimum Wellness Plans (OWPs): These are their signature year-long packages of preventive care services, including routine check-ups, vaccinations, diagnostic testing, and unlimited office visits. Plans are tailored by pet type and life stage (e.g., puppy, adult dog, senior cat). Some plans can include a spay/neuter procedure.
- Routine Vaccinations: Offering all routinely recommended vaccinations for dogs, cats, kittens, and puppies, including rabies, feline leukemia, parvovirus, and more, based on your pet's needs and lifestyle.
- Comprehensive Exams: Regular head-to-tail physical examinations are a cornerstone of their preventive care, helping to monitor your pet's overall physical condition.
- Diagnostic and Laboratory Services: Equipped with in-house laboratory capabilities for quick and accurate blood tests, urinalysis, and fecal examinations. They also utilize digital radiography (X-rays) for detailed internal diagnostics.
- Surgical Procedures: Standard surgical services include common elective procedures like spaying and neutering. They also perform various soft tissue surgeries.
- Professional Dental Care: Offering professional dental cleanings and potentially extractions to support oral health and prevent dental disease. Dental digital X-rays are available to examine teeth below the gum line.
- Parasite Control: Comprehensive screening and treatment plans for internal and external parasites, infestations, and secondary diseases, along with various options for parasite prevention and medications.
- Microchipping: A vital service for permanent pet identification, significantly increasing the chances of reuniting lost pets with their owners.
- Nutrition Advice: Guidance on quality, balanced diets suitable for your pet's life stage, lifestyle, and any specific health conditions.
- Behavior Evaluation: Assistance in decoding if a pet's behavior is related to a medical concern, and advice on helpful resources.
- End-of-Life Care: Providing humane options for end-of-life care, often including euthanasia, with a focus on compassion.
- Pet Chat™ & Virtual Visits: OWPs often include 24/7 access to veterinary professionals for advice via chat and virtual office visits, providing convenient access to pet health guidance anytime, anywhere.
- National Network Access: Being part of the Banfield network means that in an emergency, your pet's medical records can be accessed at any Banfield location across the country.
Banfield Pet Hospital on Woodruff Road, as part of the broader Banfield network, offers several features designed to provide accessible and consistent pet care.
- Optimum Wellness Plans (OWPs): This is arguably their most significant highlight, offering a structured, monthly payment plan for routine and preventative care, which can help budget for regular vet expenses and potentially offer savings on covered services. OWPs typically include unlimited office visits.
- Focus on Preventative Care: Their core model emphasizes proactive health management through regular check-ups, vaccinations, and early disease detection, aiming to keep pets healthier over their lifetime.
- Convenient Location within PetSmart: The co-location with PetSmart stores allows for a streamlined experience, where pet owners can combine veterinary visits with pet supply purchases.
- Access to a National Network: The benefit of being part of a large national chain means that if you travel, your pet's medical records are accessible at other Banfield locations, which can be crucial in an emergency.
- 24/7 Pet Chat™ and Virtual Visit Options: OWPs often include access to a 24/7 chat service with a veterinary professional and virtual visit options, providing convenient remote advice and consultations.
- Automated Reminders: They typically provide reminders for appointments and medications, helping pet owners stay on track with their pet's health regimen.
- Commitment to Responsible Pet Ownership: The hospital states a commitment to promoting responsible pet ownership, which aligns with their preventative care model.
For appointments, inquiries about their services, or any questions regarding your pet's health and well-being, Banfield Pet Hospital on Woodruff Road is available to assist you.
Address: 1125 Woodruff Rd #900, Greenville, SC 29607, USA
Phone: (864) 234-1236
Mobile Phone: +1 864-234-1236
For pet owners in Greenville, South Carolina, and the surrounding areas, Banfield Pet Hospital on Woodruff Road offers a distinctive option for veterinary care, particularly appealing to those who value a structured, preventative approach to their pet's health. Its highly accessible location within a PetSmart store on Woodruff Road provides unparalleled convenience, allowing locals to seamlessly integrate veterinary visits into their regular shopping routines.
The core suitability of Banfield for many local pet owners lies in its emphasis on the Optimum Wellness Plans. These plans aim to make routine and preventative care predictable and budget-friendly through monthly installments, covering essentials like unlimited office visits, vaccinations, and basic diagnostic tests. For pet parents who want to ensure consistent annual check-ups and proactive health management, this model can offer significant peace of mind and help spread out the costs of expected care.
Furthermore, the benefits of being part of a national network, including access to pet records at other Banfield locations and convenient features like 24/7 Pet Chat™ and virtual visits, add a layer of accessibility and support that can be particularly valuable for busy families or those who travel with their pets. While individual experiences with customer service can vary in any large organization, the underlying framework of Banfield Pet Hospital on Woodruff Road is designed to provide accessible, comprehensive preventative care, making it a viable and attractive option for many Greenville residents seeking consistent health maintenance for their beloved animal companions.
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
1125 Woodruff Rd #900, Greenville, SC 29607, USA
Banfield Pet Hospital Reviews
I’ve been bringing my dog to Banfield for 5 years, but my most recent experience was deeply upsetting. Over the course of my pet’s three-day treatment, every single person at the front desk was unprofessional and rude. Both the front desk staff and the manager were consistently unfriendly, and they are the main reason I will not be returning. Communication was poor, with little clarity about the services being performed or their pricing. I didn’t speak with a vet until the final day, and while they were professional, the overall experience left me feeling frustrated and disrespected. I truly hope Banfield takes meaningful steps to improve how they treat both pets and their owners.
Jun 22, 2025 · Ariel M.Banfield is terrific! A painless experience (for me anyway, idk how painless it was for the pupper! Lol) their health plan for the dogs are fantastic !They always call me to talk through my puppys treatments or concerns! I love that i can go to any banfield in an emergency!
Apr 19, 2025 · Kimmy kDr Greene and her amazing team saved the day a few weekends okay for my family and I. Our dog somehow had half of his ear cut off. This location was SPECTACULAR. From when we called and spoke with Harry, he was very kind and quick to action, we were able to get our dog in immediately, with little to no wait. Dr Greene and her assistant, Quinn, were so calm and patient with my wife and I but got him in to surgery ASAP! We’ve had no complications since then and just wanted to extended a heartfelt thank you for my family to them. 10/10 can’t recommend enough! P.S. my wife and I were both pleasantly surprised with the cost for an emergency visit, his surgery and all of the home care things we were sent home with. Again, the best possible outcome for the situation we were in
Jan 27, 2025 · Carson KelleyI had to wait almost 40 minutes for a scheduled appt time. Even though they were running super behind, I had to go up to the front desk to ask how much longer it would be. Once in the room, the tech still not once apologized for the delay and had an "oh well" attitude once I told her I couldn't stay for an exam due to the extended delay. I came for vaccines and left without getting them. Total disappointment. I'll stick to my normal Banfield.
Apr 10, 2025 · Jusandra RobinsonMy cat had to have a loose tooth extracted. The actual vet team is amazing and called me 5 times with updates and information. My car didn’t do well under anesthesia. That being said…The desk staff and Banfield Wellness customer service lie and scam customers for money. That surgery was $235. They told me I could do a payment plan. 18 months later, I paid $50 monthly. Yeah, I don’t have that kind of money, and I was never even handed a bill. So 18 months later I went in to find out how much that surgery was and how much more I had to pay thinking the monthly $50 was the “payment plan”, but the lady told me they signed me up for Banfield Wellness because it would have been cheaper. That wellness plan varies a one year sentence. So $50 x 12 months is $600. You tell me how that makes sense. Banfield Wellness had a class action lawsuit filed for scamming customers like this. Look it up.You can’t cancel Banfield Wellness at a branch. So I called to say I wanted a bill since I never got one. I only found out the cost was $235 when I asked him while I was calling to cancel. I asked for a refund for the 6 months I continued to pay for nothing after the one year Banfield Wellness sentence they say I committed to. I asked for a copy of the papers I signed (I honestly don’t remember), and they said they would send that but didn’t. THE KICKER…. Even though they charged my card for 18 months, the idiot told me the only way for me to get a refund was to give them my bank account information. Hilarious. So a stranger wanted my bank account info over the phone, and also has all of my personal information and when I called him on how stupid this, he said “well I’m not the one asking for a refund”. So I asked for a paper check. He said he would send it. Yeah, I never got that check.This is why there is a lawsuit. They are thieves and scammers. Do not recommend if it prevents anyone else from having to go through so much disrespect and financial loss from people who truly do not care.Veterinary Emergency Group- Greenville on Woodruff and MY Pets Wellness are better.
Mar 20, 2025 · Alex Wallace
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