Preiser Animal Hospital

When you live in Illinois and share your home with a beloved dog or cat, you know that they aren't just pets—they are cherished family members. Finding a veterinary practice that understands this deep bond is crucial. For residents in the Northbrook area and surrounding communities, Preiser Animal Hospital has established itself as a well-known name in animal care. This article provides a detailed look at their services, their approach to veterinary medicine, and what you can expect when you bring your pet to their Northbrook location.

Preiser Animal Hospital is a full-service animal center dedicated to providing comprehensive and compassionate care for cats and dogs. Their mission is to offer a high standard of veterinary care, focusing on both preventative measures and a wide range of treatment options for sick pets. With a history of serving the local community, the hospital is equipped to handle everything from routine wellness checks to more complex medical and surgical procedures. Their commitment to continuing education means they stay up-to-date with the latest advancements in veterinary medicine, ensuring your pet receives knowledgeable and informed care.

A key aspect of their practice is the belief that every pet is an individual with unique needs. The team at Preiser Animal Hospital strives to develop personalized health care plans that are tailored to your pet's specific health status, lifestyle, and age. This individualized approach is particularly important for geriatric pets or those with chronic conditions, where a one-size-fits-all plan simply won't suffice. Whether it's a routine vaccination or a complex internal medicine case, the staff aims to provide supportive and informative services to you, the pet parent, every step of the way.

The hospital also prides itself on creating a superior working environment for its employees, which in turn fosters a positive and caring atmosphere for clients and their pets. The emphasis on compassionate care is a recurring theme, often highlighted by those who have visited the hospital. This focus on kindness and professionalism is what makes a veterinary practice not just a place for medical treatment, but a trusted partner in your pet's lifelong health journey.

Preiser Animal Hospital is conveniently located at 2975 Milwaukee Ave, Northbrook, IL 60062, USA. This accessible location in the heart of Northbrook makes it easy for pet owners from the North Shore suburbs and beyond to find and visit the hospital. Situated on a major road, it simplifies navigation and travel, even for those coming from a distance.

Accessibility is a key priority at Preiser Animal Hospital. The facility is designed to be fully accessible to all clients, featuring a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These thoughtful features ensure that all members of the community can comfortably access the care their pets need, without facing unnecessary physical barriers. In addition, an on-site toilet is available for client use, contributing to a convenient and stress-free visit.

To ensure each patient receives dedicated attention, the hospital operates on an appointments recommended basis. This system helps to manage the flow of clients and pets, minimizing wait times and allowing the veterinary team to focus fully on your pet's needs during their scheduled slot. While this is standard practice, it reinforces the hospital's commitment to providing thorough and unhurried examinations and consultations.

Preiser Animal Hospital offers a comprehensive suite of veterinary services for cats and dogs, covering everything from basic wellness to advanced medical treatments. Their broad range of services ensures that they can be a single destination for most of your pet's healthcare needs.

Services offered include:

• Preventative Care: Regular check-ups, teeth cleaning, and weight checks to keep pets healthy and prevent future problems.
• Medical Tests: In-house medical tests for quick and accurate diagnostics.
• Geriatric Medicine: Specialized care for senior pets, addressing age-related health issues and promoting quality of life.
• Emergency and Urgent Care: Services for sick or injured pets that require immediate attention.
• Internal Medicine: Diagnosis and treatment of complex diseases affecting internal organs.
• Soft Tissue Surgery: Procedures such as spays, neuters, and other surgeries involving non-bony parts of the body.
• Laser Therapy and Surgery: Advanced Class IV Laser Therapy for pain management and healing, as well as laser surgery for precise and less invasive procedures.
• House Calls: The clinic offers house calls for certain situations, providing care in the comfort of your pet's home.
• Boarding Services: Medical boarding, as well as general indoor and outdoor runs, providing a safe and comfortable stay for your pet when you are away.
• In-House Pharmacy: A convenient on-site pharmacy for filling prescriptions and purchasing necessary medications.
• Herbal Medicine and Food Therapy: A holistic approach to pet health, offering alternative and complementary treatments.

The hospital has several features and highlights that make it a notable choice for pet owners in Illinois.

Features and highlights include:

• Comprehensive Services: A wide array of services from routine care to advanced medical procedures, making it a one-stop-shop for pet health.
• Boarding Facilities: Offers both standard and medical boarding options, including indoor and outdoor runs for a comfortable stay.
• Advanced Technology: Utilizes modern techniques such as Class IV Laser Therapy and laparoscopic surgery.
• Accessibility: Fully wheelchair-accessible facilities, including parking, entrance, and restrooms.
• Client-Focused Approach: Emphasis on client service, compassionate care, and clear communication.
• Continuing Education: A commitment to staying current with the latest medical knowledge and treatments.

To make an appointment or to learn more about the services offered, you can contact Preiser Animal Hospital using the following information.

Address: 2975 Milwaukee Ave, Northbrook, IL 60062, USAPhone: (847) 827-5200

Why is Preiser Animal Hospital a choice worth considering for pet owners in the Illinois region? The decision often comes down to balancing professional care with personal experience, and the reviews provided offer a look into both.

A positive review from a long-time client praises the hospital as "one of the best, most caring, kind, and loving animal hospital we have used." This reviewer highlights the doctors as being "very very very good," and notes that the staff is "wonderful," always ready to help. The sentiment that their pet is not just an animal but a family member is strongly shared, and they confidently state that you will "get the best health care for them here." This review emphasizes a feeling of trust, compassion, and high-quality medical care, which are core pillars of a positive veterinary experience.

However, a second, very negative review provides a stark contrast. This client's experience with a billing issue during a very sensitive time—the euthanasia of their cat—raises serious concerns about communication and customer service. They describe a significant discrepancy between what was promised (a deposit applied to the euthanasia cost) and what was billed (a charge for a "wellness exam" for a dying cat). The review points to a "lack of communication" from the billing person, Jamie, and an overall sense of being taken advantage of at a vulnerable moment. This type of experience is deeply distressing and highlights the importance of clear, honest communication and billing practices, especially during difficult times for pet parents.

In light of these contrasting reviews, a potential client can make an informed decision by weighing what is most important to them. On one hand, the hospital is praised for its compassionate and loving medical care, a great staff, and a deep understanding of the human-animal bond. This is what draws many people to the practice and keeps them coming back. On the other hand, the negative review points to a serious breakdown in client service and professional conduct during a specific, vulnerable interaction. While this may not be representative of every visit, it serves as a reminder to be vigilant about billing and to seek clear communication, particularly for non-routine services. The positive reviews suggest that for many, Preiser Animal Hospital provides excellent, loving care, making it a valuable resource for the community.

Preiser Animal Hospital

2975 Milwaukee Ave, Northbrook, IL 60062, USA